by Andy W » 08 Sep 2016, 07:13
I'd go further, Gemma. The paper airline ticket simply doesn't exist any more. Most airlines have what is called an e-ticket, which exists only in the reservation computers.
There's no paper copy, anywhere. Some provide the ability to print out an "e-ticket receipt" which includes the flight numbers, times, and the e-ticket numbers. This has no useful purpose except to reassure nervous people that they do have a booking, so other airlines don't bother. Where on-line check-in is offered or required you need the booking reference or "PNR" so you can access the on-line system. If you can't check-in on-line, or have decided not to, all you need is your passport or other valid form of ID for the journey you're making. The only exception is where extra security is in place so you need to prove you have a flight before you can get into the terminal to check in, and the itinerary works fine for that - this doesn't currently apply at any UK or Greek airports anyway.
Now there's still a bit of the old system left when you take a package holiday with a tour operator that isn't using flights on its own in-house airline, but is using charter flights.
Traditionally you paid the balance of the holiday cost to your High Street travel agent a month before departure, they had to remit the money to the tour operator, and the tour operator then sent the airline they'd chartered (or block booked seats with) a passenger list. This took two weeks or so, so tickets were only sent out 14 days or less before travel. Despite the decline of the High Street travel agents, this timetable is still followed. So even though you may have booked directly with the tour operator on line or by phone, and they've had your money for ages, you still don't get the final flight details sent out until a couple of weeks beforehand. Thomson and Thomas Cook avoid this when they're using their own planes as the information can flow directly within the company at each step. If the tour operator is using scheduled flights rather than charters (such as Olympic providing seats on easyJet) they have to tell the airline who you are when you book, so the whole rigmarole is avoided.