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Car hire "Gold Car"

PostPosted: 08 Jun 2016, 20:50
by mr wotsin
Back from a week in Portugal. Pre-hired a car with golf trip to Alvor full insurance included.
On arrival at car hire shop at the terminal I was told I could leave a €1200 deposit on my credit card or take additional super cover for €134 for seven days.
I opted for the former but was told I could not have the car unless I paid the €134 super cover.
I am still in dispute as I think they are fraudulently obtaining money, maybe the operatives get commission for selling the extra cover?
There was a queue all complaining about the same issue
Never happened before. "Gold car" hire
Happen to any one else?